Shipping Policy

Shipping Policy


Delivery Options

Delivery times are estimated and may vary depending on the distance of the shipping address and our distribution warehouse in Cincinnati, Ohio. Transit times do not include the ship date.


Standard Shipping:3-7 business days (Contiguous U.S. including P.O. boxes and APO/FPO address)

UPS Ground: 5-7 business days. Shipping costs are carrier calculated rates based on the destination, dimensions, and total weight of your order.

*To calculate the shipping cost for UPS Ground, simply add the desired items to your STEP-N-CARVE cart and enter your full shipping address at checkout.


 


General Information


STEP-N-CARVE ships within the United States ONLY.

Orders placed before 12:00 p.m. PT (Monday-Friday) typically ship the same-day. Orders placed after 12:00 p.m. or on a weekend or holiday will ship the following business day.

All STEP-N-CARVE  orders are shipped from our distribution warehouse in Cincinnati, Ohio, and cannot be picked up.


P.O. Box Addresses

We offer shipping to P.O. boxes within the Contiguous U.S. UPS does not deliver to P.O. Box addresses. Please enter a standard, physical address for shipping. Your billing address may remain as your P.O. Box, if needed.


APO/FPO Addresses

UPS does not deliver to APO/FPO addresses. We can offer USPS service. 


To help ensure the quickest delivery, please follow the address format tips below.


Name and Address Fields:Enter the full name, grade, and PSC or unit number for the addressee

City Field:Should only be "APO" or "FPO"

State/Province Field: "AA" (Armed Forces in the Americas, except Canada), "AE" (Armed Forces in Europe, Canada, Middle East, and Africa), or "AP" (Armed Forces in Asia Pacific)

Country Field: Always choose "United States"

 

Unfortunately, we are currently unable to ship to Hawaii, Alaska, Puerto Rico, Virgin Islands, and Pacific Territories.


All International Orders

We do not offer International orders at this time. If you like to know when your country will be able to buy STEP-N-CARVE, please subscribe to our mailing list for future announcements.